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Terms and Conditions

Effective as of October 1, 2020

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1. Agreement Between User and www.julo.shop

Welcome to www.julo.shop ("the Site"), operated by JULO LLC ("JULO"). By using this Site or our mobile application, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.
 

JULO provides access to curated products and brands for consumer use through our website and mobile applications.
 

2. Electronic Communications

When you visit the Site or send emails to us, you are communicating electronically and consent to receive communications from us electronically. You agree that electronic communications satisfy any legal requirements for written communication.
 

3. Your Account

You are responsible for maintaining the confidentiality of your account and password. JULO is not liable for any loss or damage arising from unauthorized access to your account. JULO reserves the right to refuse service, terminate accounts, or remove content at our discretion.
 

4. Children Under Thirteen

We do not knowingly collect personal information from children under 13. Users under 18 must use the Site only with the permission of a parent or guardian.
 

5. Cancellation and Refund Policy

Orders are typically shipped within 24 hours. Once an order is placed, it cannot be canceled. Perishable items are non-returnable and non-refundable.
 

6. Links to Third-Party Sites

Our Site may contain links to external websites. JULO is not responsible for the content or practices of any linked site. Inclusion of a link does not imply endorsement.
 

7. Third-Party Services

We may share your information with trusted third-party service providers for services like shipping, payment processing, and customer support.
 

8. Use of Google Services

Our Site and app may integrate with Google APIs and services such as Google Sign-In or Google Maps. Information collected via these services is handled in accordance with both this policy and Google's Privacy Policy.
 

9. Intellectual Property

All content on the Site, including text, images, and software, is the property of JULO or its suppliers and protected by intellectual property laws. You may not use this content for commercial purposes without written permission.
 

10. International Users

If you access our Site from outside the USA, you are responsible for compliance with your local laws.
 

11. Indemnification

You agree to indemnify and hold harmless JULO and its affiliates from any claims, damages, or expenses arising from your use of the Site.
 

12. Arbitration

Any disputes shall be resolved through binding arbitration in accordance with the Federal Arbitration Act.
 

13. Class Action Waiver

You agree to bring claims only in your individual capacity and not as a plaintiff or class member in any class or representative action.
 

14. Liability Disclaimer

The Site and its content are provided "as is" without warranties. JULO is not liable for any damages arising from your use of the Site.
 

15. Termination

JULO may terminate your access to the Site at any time without notice. This agreement is governed by the laws of the State of New York.
 

16. Entire Agreement

These Terms constitute the full agreement between you and JULO regarding the Site.
 

17. Changes to Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance of any changes.
 

18. Contact Us

Email: customerservice@julo.shop

Privacy Policy

Effective as of October 1, 2020

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1. Overview

JULO LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

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2. Information We Collect

  • Name

  • Address

  • Email

  • Phone number

  • Billing and payment information
     

We collect this information to provide you with products and services and to communicate with you.
 

3. Automatically Collected Information

  • IP address

  • Browser type

  • Access times

  • Referring websites
     

4. Use of Cookies

We use cookies to enhance your experience. You can choose to disable cookies in your browser settings.
 

5. Use of Personal Information

We use your information to fulfill orders, provide customer service, and communicate promotions. We do not sell your information.
 

6. Third-Party Sharing

We may share information with service providers as necessary to perform business functions. These parties are required to keep your data secure.
 

7. Use of Google APIs

Our services may use Google APIs, and any data collected through these services is subject to Google’s Privacy Policy.
 

8. Right to Deletion

You may request the deletion of your personal data, subject to exceptions for legal and business obligations.
 

9. Security

We use SSL protocols and other measures to secure your data. However, no system can be 100% secure.
 

10. Children Under Thirteen

We do not knowingly collect information from children under 13.
 

11. Email Communications

You may opt out of promotional emails at any time.
 

12. External Data Storage

We may store your data on servers provided by third-party vendors.
 

13. Changes to this Policy

We may update this policy from time to time. Continued use of our services constitutes your acceptance.
 

14. Contact Information

Email: customerservice@julo.shop

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